Technology strategy & modernisation
Turning sprawling estates, legacy constraints and competing priorities into an opinionated path forward.
RWARD / ENTERPRISE TECHNOLOGY
I work where enterprise technology, security, experience and commercial reality collide. The aim is simple: reduce friction, sharpen decisions and build platforms that hold up in the real world.
Explore↓Technology is rarely hard because of the technology.
Between security and usability. Strategy and delivery. Global standards and local reality. Ambition and budget.
That is the space I enjoy working in. Making the trade-offs visible, finding the signal inside the noise and turning complexity into something teams can actually operate.
Not a menu of services. More the recurring problems I tend to get pulled into.
Turning sprawling estates, legacy constraints and competing priorities into an opinionated path forward.
Designing platforms that balance experience, security, operability and scale across the full endpoint landscape.
Finding the places AI genuinely removes friction, then putting the right controls, ownership and operating model around it.
Challenging the proposition, exposing the real cost drivers and negotiating around outcomes rather than licence counts.
The platform can be technically sound and still fail if ownership is fuzzy, incentives pull in different directions, or the economics only work on a slide.
The best technology strategy is usually the one people can actually operate on a bad Tuesday morning.
Enough structure to make a good decision, not so much process that the decision disappears inside it.
Get underneath the symptoms. Map the constraints, incentives, dependencies and what “better” actually means.
Put the real choices side by side. Cost, experience, security, speed and complexity, with nothing quietly hidden.
Design around the teams, processes and constraints that exist, while creating a credible route to something better.
Focus on the outcome, not the artefact. Better decisions, lower friction, stronger resilience and capability left behind.
I lead Unified Endpoint Management across Sky and Comcast, with responsibility spanning Windows, macOS, mobile, virtualisation, Linux and executive support.
That means living with the consequences of technology decisions after the strategy deck is closed. Security has to work for people. Platforms have to be operable. Commercial decisions have to survive renewal. And transformation still has to land on a Monday morning.
Working on something similar? I'm always happy to compare notes.